LWB@UBC Speaker: Annette de Faveri
When planning and implementing public library services, it is crucial to develop community relationships and encourage collaboration, according to Annette DeFaveri, the Manager of Children’s and Youth Services at Vancouver Public Library’s Central Branch. DeFaveri spoke about library outreach at a talk hosted by the University of British Columbia chapter of Librarians Without Borders on March 17, 2010.
Specifically, she detailed her involvement as a coordinator for the Working Together initiative, which was a $4 million, four-year federal project funded by Human Resources and Social Development Canada, and included four library systems – Halifax, Toronto Regina and Vancouver.
During the project, Working Together’s coordinators found a need for public libraries to approach outreach from a community development perspective, also known as a “community led library” model, she said.
“We want to bring people into the library and we want to do it based on their perspective,” she said. “The project said, ‘We need to spend time, energy and effort to go out and talk to people in our community, and do it in a way where we can document it so other librarians would be able to draw on our experience.”
Working Together participants found that many community members chose not to come to their public library because they didn’t think libraries had anything to offer them, and because they didn’t feel welcomed. The solution? De Faveri said public librarians need to develop long term, meaningful relationships with community members and groups to find out how the library can serve them best.
The next step is to work with these community members and groups to develop programs and services that meet their needs. De Faveri gave the example of working with members of an at-risk youth program to plan and host an art show at the local library. The event was a success, and it was the first time many of the participants had ever been to a library, she said.
While Working Together is now completed, DeFaveri said Vancouver Public Library has yet to adopt the language of the project’s findings and recommendations into their policy documents. However, she said each library system is committed to continue the work of community led library outreach, and all are still in contact with each other.
For more information about Working Together, and/or to download the Community Led Libraries Tool Kit, visit www.librariesincommunities.ca.
~ Report by Heidi Schiller, LWB@UBC member and “ex-journalist.”